CMS Web Experience and Content Management Services

Millions of people turn to the Center for Medicare and Medicaid (CMS) websites to understand their health care options, find information, and make decisions about their care. Behind those visits is a network of websites, tools, and data portals that needs to work together. But CMS’ digital portfolio had grown across different technologies and content environments. Aging applications and proprietary platforms made modernization more complex, while inconsistent experiences created opportunities to better serve beneficiaries, caregivers, providers, and CMS staff. Through Web Experience and Content Management Services (WECMS), CMS set out to modernize that portfolio. As a subcontractor, Systone helped lead the product and delivery teams moving that work forward across Medicare.gov, CMS.gov, and related applications and data portals.